FAQ - READ ME!
Please email firstname.lastname@example.org FOR CUSTOMER SUPPORT.
Ack! How do I hold or reroute delivery in USA? Most shipments from QML are via Fedex. Check here to reroute or hold... FEDEX support
The Core game is CURRENTLY SOLD OUT. Check the KS updates page for news on 3rd printing: https://www.kickstarter.com/projects/nightingale-games/war-room-a-larry-harris-game-2nd-edition/posts
When will my order ship? Starting in October, all new orders should process and ship out within a month or less. Check here for the shipping news updated weekly: https://www.nightingale-games.com/updates
Will I get tracking? Small items might ship without tracking, but nearly all packages weighing more than a pound or so will ship with tracking.
Does shipping combine to save cost? New orders will no longer combine with previous orders (as previous orders are already in transit).
Is VAT included in shipping? For most regions, yes. We qualify as a micro-business for the EU.
Hey! Why don't you ship to my country? Currently, we are only shipping to certain regions. After all pre-orders have shipped for your region then we might add that region back. The UK is still waiting, for example.
Are you really SOLD OUT of item X? We are tracking stock in 5 hubs worldwide so when numbers get low it is tricky. After October 1st, If an item is SOLD OUT then check back the next day as we might find a few more. Check Noble Knight Games for copies of the core (in the USA).
What about my China Stickers? These are about 95% shipped out. If you are one of the unlucky 5%, not yet shipped out, expect them to arrive in early October via USPS.
How do we contact you with questions? Please email email@example.com.
We are currently only shipping to certain regions. Other regions will be added once initial fulfillment is complete worldwide and remaining inventory has been counted for that particular region. For example, the UK is still waiting on pre-order fulfillment. Some items are very low in stock.
Note: Carriers have jacked up shipping rates scary amounts in general but also for the Xmas season.
2nd Edition Kickstarter is a success!
Click the link below to check out the successful 2nd Kickstarter.