Please email firstname.lastname@example.org FOR CUSTOMER SUPPORT.
Why no shipping to my region? The store is now open for UK shipping. If you get an error during checkout saying your region is not supported, please email us and we can check to see if that is really true.
When will you restock the core game? Check the KS updates page for news on 3rd printing: https://www.kickstarter.com/projects/nightingale-games/war-room-a-larry-harris-game-2nd-edition/posts
When will my order ship? This depends on your region. North America can take 1-3 weeks. Europe and UK are around 1-2 weeks. Asia takes 1-3 months (due to freight shipping from China).
Will I get tracking? Small items might ship without tracking, but nearly all packages weighing more than a pound or so will ship with tracking.
Does shipping combine to save cost? New orders will no longer combine with previous orders (as previous orders are already in transit).
Is VAT included in shipping? For most regions, yes. We qualify as a micro-business for the EU.
Are you really SOLD OUT of item X? We are tracking stock in 5 hubs worldwide so when numbers get low it is tricky. If an item is SOLD OUT then check back the next week as we might find a few more. Check Noble Knight Games or ebay for copies of the core (in the USA).
What about my China Stickers? These should all have arrived by now. If you've made a newish order (since October 1st) the China Stickers ship separately via USPS without tracking.
How do we contact you with questions? Please email email@example.com.
We are currently only shipping to certain regions. If you get stuck during checkout please email us at firstname.lastname@example.org and we can handle your order as a special case.
Pricing: There is a tiny link at the bottom of the page that says Shipping Policy. There you will find a price tier chart.
Note: Carriers have jacked up shipping rates scary amounts in general but also for the Xmas season.
2nd Edition Kickstarter is a success!
Click the link below to check out the successful 2nd Kickstarter.